Contact us

At G&F Financial Group, we want to hear what you have to say. We welcome your comments and questions by email to

If you have questions regarding our website or our products and services, please Contact Us online. Have questions about financial planning or wealth management? Book a free appointment with one of our experts. 

Branch addresses and hours of operation can be found with our Find Branch ATM locator. For a list of upcoming holiday closures, see our Holiday Hours.

Member Hub Expand/Collapse

Need to speak to someone? Our Member Hub is the perfect platform! Connect with us directly by phone or LiveChat instant message. 

Telephone: 604-419-8888
Toll Free Number: 1-866-736-GFFG(4334)

Monday-Friday: 8 am-8 pm
Saturday: 8 am-4 pm
Sunday and Statutory Holidays: Closed


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Call us anytime - that's 7 days a week, 24 hours a day - with any touch tone phone and we'll complete your transaction. Please have your account number, branch number, and 5-digit security code handy before calling.

Telephone: 604-419-7600
Toll Free Number: 1-855-363-7600

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Within Canada, US or outside of North America

Lost or stolen credit card Expand/Collapse

Within Canada, US or outside of North America

Member Card buyer protection and extended warranty Expand/Collapse

Need to make a claim? Speak to someone by calling the claim contact line.

Toll Free Number: 1-800-263-9120

Monday - Friday: 8:30am-4:00pm EST


Corporate Office Expand/Collapse

Address: 7375 Kingsway, Burnaby BC V3N 3B5
Telephone: 604-517-5100
Monday-Friday: 8:30am-4:30pm
Weekends and Statutory Holidays: Closed